What I will do...
I will contact organisations on your behalf and ensure that
your side of a case is clearly presented and understood. I will make sure that you
understand the system you are involved with. I will clarify the rules and explain any
aspect of a decision you may not understand. I cannot obtain preferential treatment for
you or achieve results that are outside the relevant laws or rules.
If necessary, I will take up your case with a
government minister or refer a complaint to the Local Government or Parliamentary
Ombudsman. Click here to be taken to the site
for Ombudsman service.
This brief note does not cover all of the
circumstances in which I may be able to help. The key message is that I am here to help
all constituents. Contact me to discuss any issue you may wish to raise. Click here to see the contacts page, which includes a link giving
details of my advice bureaux.
Other help
There may be other sources of help available on the
Web, such as the Citizen's Advice Bureau site and the Community Legal Service website,
detailed below. I would be happy to include any other organsations who feel that they may
useful to constituents. Needless to say I cannot be responsible for the contents of any
exterior web site. |